In the field of cross-border e-commerce, the writing of independent website cases is of vital importance. A reliable case not only demonstrates your professional ability but also wins the trust of your clients. If your case is written in a vague and pretentious way, the client won’t be able to see its value. So, how can one write an independent website case that can catch the customer’s eye? The following suggestions might offer you some ideas.
First, accurately target the intended audience
At the beginning of a case, the first step is to accurately identify the target audience. Clarify which industry your customers come from and what industry attributes they have. For instance, if you serve an e-commerce enterprise specializing in fashion accessories, then in the case, you should highlight the characteristics of the fashion industry, such as sensitivity to fashion trends, the fashion sense and personalization of the products, etc. Only in this way can potential customers in the same industry feel a sense of identification, thinking that your case is closely related to them, and thus attract them to continue reading.
Second, clearly state the customer’s needs
Next, it is necessary to clearly explain the problems faced by the customer. When a client comes to you for cooperation, it must be because they hope you can solve their current predicament. So, you need to clearly state the customer’s requirements. Is it the high cost or the slow delivery speed? Is it the unstable product quality or the inadequate after-sales service? Take a home goods e-commerce client as an example. The problem they may face is the high logistics cost, because home goods are large in size and heavy in weight, and transportation costs account for a large part of the cost.
Or perhaps, they are concerned about the delivery time of the products, as customers expect to receive them as soon as possible after placing an order. If the delivery is too slow, it will affect the store’s reputation and repurchase rate. Only by clarifying these issues can readers feel that your case is genuine and targeted.
Iii. Elaborate on the solution in detail
With clear requirements in place, the next step is to present your solution. Don’t just say in a general way, “We are very professional,” but rather focus on the specific details. For instance, in response to the issue of high logistics costs for home goods e-commerce customers, you can offer a variety of logistics solutions for customers to choose from, including sea transportation, air transportation and land transportation, and conduct a detailed analysis of the cost and transportation time of each solution.
At the same time, you can cooperate with multiple high-quality logistics providers to secure more favorable prices and reduce costs for your customers. Regarding the issue of delivery speed, you can optimize supply chain management, prepare goods in advance, and ensure that products can be dispatched in a timely manner. The intelligent warehousing system can also be used to enhance the shipping efficiency of the warehouse and shorten the waiting time for customers.
Finally, some achievement data are presented, such as how much logistics cost has been saved for the client by optimizing the logistics plan; How many days has the product delivery time been shortened by optimizing supply chain management? These specific figures are far more persuasive than empty words and can enable customers to directly see your value.
Iv. Benefits of Shipping by Freight forwarders on behalf of procurement
In cross-border e-commerce operations, the model of consignment procurement and freight forwarder service providers shipping goods is very popular. This model brings many benefits to customers.
First of all, it can reduce procurement costs. Freight forwarder service providers for agency procurement usually have established long-term cooperative relationships with numerous suppliers. Through centralized procurement, they can obtain more favorable procurement prices, thereby saving procurement costs for their clients.
Secondly, it can enhance procurement efficiency. Procurement agency freight forwarder service providers are familiar with the situation of suppliers and can quickly and accurately find products that meet customer requirements, reducing the time and energy customers spend looking for suppliers.
Meanwhile, their professional purchasing team can strictly control the product quality to ensure that the products purchased by customers meet the quality standards.
In addition, the consignment procurement freight forwarder service provider can also offer a one-stop logistics solution for shipping. From procurement to shipment, they can track the entire process to ensure that the goods are delivered safely and on time to the customers. Customers no longer need to handle the cumbersome logistics procedures themselves, which greatly improves operational efficiency.
V. Procurement agency freight forwarder service providers assist sellers
If you are looking for a reliable freight forwarding service provider for purchasing on your behalf, smartdropping is definitely worth a try. With abundant supplier resources, we can provide customers with a wide range of product choices. Their purchasing team is highly experienced and can precisely purchase suitable products based on customers’ demands.
In terms of logistics, we cooperate with many well-known logistics companies and are capable of providing efficient and reliable logistics services. They also offer real-time logistics tracking functions, allowing customers to keep abreast of the transportation status of their goods at any time. More importantly, they focus on customer experience. Their professional customer service team will respond promptly to customers’ demands and solve the problems they encounter during the procurement and shipping processes.
Choose smartdropping and you will enjoy efficient, convenient and reliable purchasing and freight forwarding services, making your cross-border e-commerce business easier and smoother.
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