The process of Shoplazza’s independent website shipping overseas through a freight forwarder service provider is as follows:
I. Select a freight forwarder service provider
- Research and screening: Collect information on freight forwarders through multiple channels, with a focus on their service scope, reputation, prices, transportation networks, and customs clearance capabilities, etc. Here we recommend a freight forwarder service provider located in the core industrial belt of China – SmartDropping.
- Communication and Cooperation: Have in-depth communication with potential freight forwarders and service providers to clarify the rights and obligations of both parties. After determining the details of the cooperation, sign a formal contract.
- Set up a freight forwarder for shipping on the Shoplazza platform
- Register an account: Register an account in the logistics system of the freight forwarder service provider. New users can consult the logistics specialist for operational guidance.
- Associated stores: Associate the logistics system of the freight forwarder service provider with the backend of the Shoplazza independent store to synchronize order information and logistics status.
- Configure the logistics method: In the “Logistics Settings” section of the Shoplazza backend, add and configure the corresponding freight forwarder shipping method, and fill in the necessary information such as the API key and account provided by the freight forwarder company.
Iii. Shipping Process
- Create a shipping order: In the order list of the Shoplazza backend, find the order that needs to be dispatched, click the “Dispatch” button, select the previously set freight forwarder dispatch method in the pop-up window, fill in the key data such as item information, recipient information, sender information, tariff information and domestic express information, and then click “Confirm Dispatch”. The system will automatically send the order information to the freight forwarder company.
- Goods transportation and storage: Transport the goods to the warehouse designated by the freight forwarder for storage. If an overseas warehouse is chosen, goods can be prepared in advance to achieve rapid delivery.
- Freight forwarders receive and process orders: After receiving the order information, the freight forwarder company will handle it according to its internal procedures, including arranging for pick-up, warehousing, customs declaration and other operations.
- Cargo Transportation and Delivery: The freight forwarder is responsible for transporting the goods to the designated destination and conducting the final delivery. During transportation, the transportation status and logistics information of the goods can be checked in real time through the Shoplazza backend or the tracking system provided by the freight forwarder company.
- Update order status: Once the goods are successfully delivered to the customer, the freight forwarder will feed back the signature information to the Shoplazza backend, and the order status will be automatically updated to “Completed”.
Iv. Preparation of Logistics Documents
Before using the Shoplazza platform logistics service to ship goods, it is necessary to maintain the basic product and location information first. This information is generally required to be provided to logistics providers and customs authorities. This includes maintaining the basic information of the goods such as their weight, country of origin, and HS CODE, as well as the contact information of the person in charge of the shipping location on the location details page.
V. Packaging Management
In the Settings > Logistics > Other module, you can preset the packaging type for shipment in advance, such as soft packaging or gundam bags, envelope bags, and large boxes, and set the length, width, height, volume and weight information for them. One of the packaging types can also be used as the “default shipping packaging”. When estimating the subsequent freight charges, the length, width, height and weight information will be automatically used by default to query the freight charges.
If you are a cross-border e-commerce seller on this platform and want to ship goods overseas, you can come to SmartDropping, a service provider specializing in purchasing, labeling, packaging and shipping on your behalf, as well as an efficient Chinese fulfillment service agent. Contact information: +wechat: rongexpress